Building and Retaining Customer Relationships at Hemsley Fraser Training Group

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Course details

How long is the course?
1 day

Attendance pattern
Short Courses

Course qualification
No qualification or certificate

When does the course begin?
To Be Confirmed

Course info
This course will enable participants to understand the root cause of customer complaints, manage customers expectations of their organisation and develop relationships that becomes long lasting and examine the root cause of customer complaints and what words and actions are required to ensure that their customers stay loyal to their organisations goods, products and services.

How much will it cost?
Unavailable

Entry Requirements
Participants must have completed a pre-course questionnaire.

Where is the course held? (view on a map)
Hemsley Fraser Birmingham
Hemsley Fraser Training Group
Crowne Plaza Pendigo Way
National Exhibition Centre
Birmingham
B40 1PS